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Sonora Quest Phlebotomy Tech I - IOP - R8814 in Gilbert, Arizona

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/ada/r/jobs/3991421 Primary City/State: n

Gilbert, Arizona

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nDepartment Name: n

Client Phleb-IOP Area 5

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nWork Shift: n

Day

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nJob Category: n

Phlebotomy

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nPOSITION SUMMARY n

This position is located in an IOP. This position works independently to coordinate all functions as they relate to pre and post aspects of analytical testing. This includes accurate data entry, obtaining appropriate blood samples, accurate patient identification, sample labeling, chart generation, distribution and quality customer service and communication. Field Operations positions may include 'Float' and / or 'Trainer' responsibilities. This position will also perform specified analytical testing as assigned (e.g. urinalysis, hemocult, pregnancy testing, bleeding times, waived testing, etc. within hospitals. Bleeding Times within Patient Service Centers). Ensure compliance with OSHA, CAP, JCAHO and CLIA regulatory requirements. Ability to resolve complex problems. Involved in training and competency validation.

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nCORE FUNCTIONS n

1. Performs all essential functions of a Level I and Level II.

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2. Provides shift oversight in the absence of a Coordinator or Supervisor. Will identify boundaries and limitations for Level I and Level II staff as necessary. Involved in advanced training and re-training of staff in all essential functions and competency validation. Accurate result and / or data entry and assures compliance and other regulatory standards are met. Demonstrates intermediate computer skills and additional skills as needed.

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3. Assists coordinators in daily monitoring and adjusting workflow. Participates in the collection of quality assurance data and assists in maintaining and monitoring. Serves as a resource person for routine and complex problem resolution and specialized send-out testing. Resolves service issues and documents all quality assurance issues as appropriate. Ensures compliance with regulatory requirements. Initiates computer generated reports as required for patient reporting and quality assurance monitoring. Attends meetings and remains current with internal/external communications, i.e. email, newsletters, etc. Participates or provide input as an active member of a system or department team or committee.

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4. Participates in departmental financial responsibilities through the appropriate use of supplies and materials. Avoids excessive waste. Participates in department initiatives to reduce costs and improve service. Has advanced billing knowledge. Demonstrates increased level of accountability in error reduction.

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5. Communicates courteously and professionally with internal and external customers serving as a role model for staff in the areas of teamwork, continuous quality improvement, and customer service. Interacts with co-workers with an emphasis on teamwork and a focus on customer service. All employees must be able to work all areas/departments/shifts as assigned. Resolves complex service issues as necessary with appropriate follow-up. Advanced knowledge of laboratory terminology. Interacts at all times with appropriate communication skills.

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6. Acknowledges and understands the importance of 'Patient Rights' and privacy (HIPAA).

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nMINIMUM QUALIFICATIONS n

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+ Minimum age requirement of 18.

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+ Must be a high school graduate or have achieved equivalency through the GED exam.

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+ Good reading, writing and math abilities are required.

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+ Must be in a Level II position for a minimum of 1 year.

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+ Must exhibit skills in good customer service, good performance review and passing on-site competency evaluation and /or assessment as defined by the department.

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+ Ability to perform complex problem solving and l adership skills is required.

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+ Advanced computer skills are required. Exceptional customer service skills are necessary.

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+ Prior experience in regulatory compliance and advanced processing skills are needed.

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+ Knowledge of department policies and practices and ability to train is required.

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+ Requires execution of "Confidential Information and Restrictive Covenant Agreement".

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+ Must possess a valid driver's license and be eligible for coverage under the company auto insurance policy.


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nPREFERRED QUALIFICATIONS n

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+ National phlebotomy certification.


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