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Northern Arizona Healthcare Patient Care Technician-FMC Ortho Clinic in Flagstaff, Arizona

The Patient Care Technician (PCT) is responsible for assisting in patient care, documentation and supply management. S/he collaborates with the Medical Assistant to support the provider(s) in providing patient care.

Patient Care

  • Escorts patients from waiting area to exam room; communicates information regarding any extended wait or delay in appointment time.

  • Takes vital signs and basic historical patient data.

  • Prepares patients for examinations, assists with examinations, cast or splint applications, minor procedures, and a variety of other medically related tasks within the scope of knowledge.

  • Instruct patients on urine collection procedures.

  • Maintains department cleanliness including following procedures for clean up after treatments.

  • Assist patients with donning/doffing compression garments as needed.

  • Assist with dressing removal as assigned by supervising clinician.


  • Answers, evaluates and prioritizes incoming administrative line telephone calls, communicates effectively with callers obtaining complete and accurate information to determine the need(s) of the caller.

  • Maintains charts and copies charts as requested.


  • Demonstrates understanding of the Unit's Standards of Care and Practice and Administrative Policies as well as being able to locate Policy and Procedures Manuals on the assigned units.

  • Focuses on personal development areas, engaging in professional/collegial interactions with peers and students.


  • High School Diploma or GED- Required

  • Graduate of a Nursing Assistant Program- Required

Certification & Licensures

  • Current, unrestricted CNA license in the State of Arizona- Required

  • BLS (American Heart Association)- Required

  • Level 1 Finger Print Clearance- Required

  • NAHPG Clinic-Based Staff:

Fingerprint Clearance Card application number- Required upon hire

  • Fingerprint Clearance Card- Required within 90 days of hire

Requisition ID: 2021-9424

Street: 1200 N, Beaver St.

Call Required: No

Experience: Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.

Certifications: Basic Life Support, Certified Nursing Asst/Licensed Nursing Asst, Fingerprinted

Full Name: First Last: MEGAN NORDVEDT

Email Address:

Shift: Days