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Northern Arizona University International Student and Scholar Advisor, Intermediate - 605483 in Flagstaff, Arizona

Job Title

International Student and Scholar Advisor, Intermediate

Job ID



Center for International Ed

Full/Part Time


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Workplace Culture

NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We—faculty, staff, and administrators—thrive by combining our efforts and working side by side to further NAU’s culture of excellence.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Job Description

Come join our team of more than 70 full-time, part-time, and student staff representing five continents and 16 native languages! Be part of Northern Arizona University’s vision of educating students to adapt and respond to global issues.

The International Student & Scholar Advisor (or Advisor Intermediate) will work directly with students, faculty, and staff to create and ensure a successful and positive experience for international students and may provide additional support for NAU sponsored students who come to the University through various programs administered by the US Department of State, such as IREX, and the Saudi Arabian Cultural Mission among others. International Student and Scholar Services (ISSS) works with students on immigration questions prior to, and upon their arrival at NAU during Orientation and acts as their guide throughout their time on NAU's beautiful Flagstaff Mountain campus, helping them navigate immigration regulations, academic adjustments, and cultural integration. ISSS also works with university departments to bring J-1 research scholars and international employees to campus, enhancing the research environment on campus and supporting their experience while in Flagstaff.

NAU is ranked in IIE’s Open Doors within the top 200 US institutions for international student enrollment and proud to host approximately 1400 international students from more than 80 countries. We are pleased to serve such a diverse student population. To receive full consideration, please 1) complete the standard online NAU application 2) submit a cover letter and resume and 3) a 300-500 word diversity statement on how you have contributed to a respectful and inclusive environment in your previous positions.

Advising / Compliance

  • Serve as a Designated School Official and Alternate Responsible Officer to support both F-1 and J-1 students and scholars.

  • Independently advise F-1 and J-1 students and scholars to support their compliance with F-1 and J-1 regulations.

  • Independently advise students and scholars on academic support resources, university resources, adjustment issues, personal and family concerns, and in emergency situations.

  • Interpret F-1 and J-1 regulations and develop institutional policies and procedures together with the ISSS team.

  • Support reporting within regulatory deadlines to ensure university SEVIS compliance for new and continuing students and scholars through the use of Sunapsis, Peoplesoft, Salesforce and other technology platforms.

  • Maintain data integrity in Sunapsis and Peoplesoft to support university regulatory compliance.

  • Respond in the event of an emergency which might be outside of regularly assigned work shift.

  • Provide regular communications regarding regulatory updates with the student and scholar community to support their understanding of how to comply with government regulations.

  • Develop, participate in, and evaluate educational presentations, workshops, programs, and activities related to immigration regulations, cultural adjustment, and intercultural competency.

  • Interpret F-1 and J-1 regulations and develop institutional policies and procedures with the ISSS team.

  • Take a lead role in crisis management cases in absence of, or as requested by, the Director or Assistant Director.

Knowledge / Liaison

  • Stay up to date on knowledge of federal immigration regulations to advise international students and scholars in F-1 and J-1 status on immigration regulations as a Designated School Official (DSO) and Alternate Responsible Officer (ARO).

  • Maintain working relationships with State Dept and partner institution representatives on immigration requirement and legislative updates and their impacts; Liaise with various government agencies, including but not limited to U.S. Department of Homeland Security (including SEVP and USCIS), U.S. Department of State, and U.S. Department of Labor.

  • Act as a back-up for ISSS functions as needed.

  • Lead and support programming experiences for students and scholars, including orientation, cultural excursions, new student cultural transition support etc.

  • In collaboration with other campus partners, research and develop relationships with additional sponsored student agencies that NAU may be able to host in the future.

  • Engage with the university and local Flagstaff community to promote the role of ISSS and the needs of international students and scholars.

  • Perform regular outcome-based program assessment to ensure efforts are meeting the needs of students and their sponsors.

  • Initiate and participate in site visits to sponsoring agencies and develop on-campus visits for sponsoring delegations with the goal of strengthening relationships and understanding.

  • Train ISSS team and university partners on the specific needs of sponsored students.

Sponsored Student Responsibilities

  • Advise sponsored international students specifically to meet their needs as a sponsored student and provide access to specialized resources.

  • Review academic progress of students, communicate academic progress with sponsors and develops programs and services to enchance student success.

  • Provide and organize sponsored student programming.

  • Together with ISSS leadership, serve as program and administrative liaison with sponsoring agencies.

  • Manage data and required documentation that must be provided to sponsors for all sponsored agencies.

  • Process insurance waivers for international students according to university policy each fall and spring semester.

  • Communicate the needs of sponsored students to the ISSS team and university partners.

  • Act as liaison with various NAU departments including Bursar's office, academic departments, Program in Intensive English, and Registrar.


  • Other duties as assigned by the Director or Assistant Director of International Student and Scholar Services.

Minimum Qualifications

  • Bachelor’s degree in a related field AND 2-4 years related experience; OR

  • Any equivalent combination of experience, training and/or education.

  • US citizenship or lawful permanent residence status (necessary to qualify as a DSO and ARO).

Preferred Qualifications

  • Master's degree or equivalent in appropriate field.

  • Regional experience and/or experience working directly with sponsored students as well as an understanding of needs specific to sponsored students studying in the United States.

  • Two or more years’ experience as a Designated School Official (DSO) and Alternate Responsible Officer (ARO).

  • Two or more years’ experience with understanding, interpreting, and applying federal immigration laws and regulations.

  • Cross-cultural oral and written communication skills.

  • Experience with PeopleSoft and Sunapsis or other similar databases; strong computer and data management skills.

  • Experience communicating the needs of the international community with academic and campus support services.

  • Experience with issues specific to international student or scholar populations.

  • Fluency in at least one foreign language; experience living abroad.

Knowledge, Skills, & Abilities

  • Knowledge and demonstrated practice of organizational skills.

  • Knowledge of US immigration regulations affecting non-immigrants in F-1 and J-1 student and scholar statuses.

  • Skill in program development, execution, and assessment.

  • Skill in coordinating activities, evaluating data, and establishing priorities.

  • Ability to work effectively with people from a variety of culturally diverse backgrounds.

  • Ability to take rotating "on call" duty during evenings and weekends to handle emergency situations regarding international students and scholars.

  • Awareness and commitment to NAU’s EEO/Affirmative Action Place and Safe Working and Learning Environment goals.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.

If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

Finally, each year Northern Arizona University releases an Annual Security Report ( . The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report ( is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities.

If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.


The budgeted salary amount is $41,421 - $51,500.

**The starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.


This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website ( . Classified Staff employees are in a probationary status for their first six months at NAU.

NAU is a tobacco and smoke-free campus.

Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits ( on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training ( includes courses to be completed within the first 30 days. If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.

Application Deadline

August 11, 2021 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website ( or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements (

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.