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TERROS, Inc. Crisis Specialist - Night Shift - Flagstaff in Flagstaff, Arizona


Terros Health is pleased to share an exciting and challenging opportunity for a Crisis Specialist 40-hour at our Flagstaff location . Terros Health’s Mobile Crisis teams provide behavioral health, prevention, education and crisis stabilization services. They serve children, adolescents, adults, senior adults and families as well as schools, neighborhoods, organizations and businesses by providing phone, walk-in and in-home crisis counseling to clients to facilitate immediate stabilization of emotions and behavior. The individual will need to be professional, friendly, a self-starter, organized, and compassionate.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than five decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

If you are interested in working for one of the State's Leading Healthcare Organizations that promotesIntegrity,Compassion, andEmpowerment, we encourage you to apply!

Terros Health: Extraordinary Care. Empowered People. Exceptional Outcomes.

Recently awarded among Arizona’s Most Admired Companies in 2020


Full-Time Employment

Schedule: 4 - 10 hour Night Shifts

(Evening and Weekend shift differentials available)

Bilingual in Spanish is a PLUS (Additional Language Differential is Available)

We are currently hiring for Crisis Specialist position.

This position has a dual role: First, as part of the mobile crisis team, the Crisis Specialist responds on-site to individuals in crisis whose issues cannot be resolved by the crisis call center telephonically. Utilizing best practices in crisis intervention, the Crisis Specialist responds to and supports individuals and families in crisis. Second, engages in administrative activities necessary for the crisis department to function on a daily basis

Your duties would include but are not limited to:

  • Performing mobile crisis interventions in a variety of settings including individual residences, schools, and hospital emergency rooms.

  • Working effectively and respectfully with clients, families, schools, first responders and all others involved

  • Supporting hospital discharges by providing assessment, planning and facilitation with hospital team

  • Acting as a key interface between the Crisis Department and the crisis call center

  • Ensuring the necessary infrastructure is in place and operating

  • Helping manage the Crisis Department schedule

  • Working closely with fleet and facilities departments

  • Auditing of documentation to ensure administrative completeness and accuracy

  • Displaying flexibility and ability to adapt to change

  • For licensed clinicians, providing clinical oversight to BHTs as needed

  • Assisting Director and Manager with tasks as needed


Minimum Requirements:

  • GED/High school diploma with a minimum of 3 years of behavioral health (BH) experience or

  • Associate degree in the BH field, or bachelor’s degree in BH field, or bachelor’s degree in non-behavioral health field with 1 year minimum of BH experience

  • Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona fingerprint clearance card within 7 working days of employment

  • Must have valid Arizona driver’s license, be (22 years of age) with minimum 3 years driving experience and meet requirements of Terros Health’s driving policy. Driving is an essential function of this position.

  • Ability to work well and tactfully with individuals and groups.

  • Ability to perform physical duties associated with this role


  • Preference will be given to applicants with previous crisis counseling experience.

  • A master's degree or higher in the field of behavioral health, Arizona BH licensure

  • 1-3 years of Substance Abuse, Mental Health, and/or other crisis management skills

    COVID 19 Precautions:

    Terros Health remains open for all our patients’ health and wellness needs. We have put in place many protocols to protect our employees and patients and to create a safe work environment. Visit our website to learn more:

Job LocationsUS-AZ-Flagstaff

Job ID 2021-5309

of Openings 1

Category Behavioral Health/Social Work

Program Crisis Mobile

Weekly Hours 40