Aveanna Training Specialist in Chandler, Arizona
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Chandler, AZ 85286
The Knowledge Leader is responsible for creating, curating, facilitating, and/or delivering knowledge to internal staff. The Knowledge Leader is also responsible for analyzing the effectiveness and experience satisfaction of delivered training sessions and/or training materials. The Knowledge Leaders will work together as a team to accomplish all assigned projects and training requests and will work closely with the Knowledge Manager and department leaders to ensure that knowledge is shared when, where, how, and why it should be throughout the division.
Essential Job Functions
Work with the Knowledge Manager and department leaders to assess and identify training needs for internal staff
Aid in the creation and revision of training materials
Deliver training presentations in person and/or virtually
Facilitate training presentations delivered by others in person and/or virtually
Conduct and or aid in the delivery of new hire orientations, initial role specific trainings, and post training “rookie camp”
Work with the recruiting team and new employee supervisors to ensure a smooth and consistent new hire experience both pre and post orientation/training
Conduct follow-up meetings to obtain feedback on onboarding, orientation and training experiences
Keep leadership and employees informed about past due required training
Utilize our Learning Management System and work closely with our corporate partners in Learning and Development to create, maintain, and assign eLearning modules when appropriate
Assess competencies post training and communicate to leadership teams
Work closely with our vendors to schedule and facilitate In-service training opportunities
Participate in department meetings to engage in process changes and develop training according to needs
Create and update standardized training material for the organization and assist with the maintenance of a knowledgebase resource
Support the Aveanna mission and culture by demonstrating our core values; compassion, team integrity, accountability, trust, innovation compliance and fun.
Adhere to the Aveanna Compliance Program, including following all regulatory, Aveanna and accrediting agency policy requirements.
Maintain the skills and qualifications necessary to provide or support quality care, including attendance at company-wide educational programs.
Responsible for submitting accurate time and attendance records and following proper procedures for reporting and making corrections to attendance records.
Responsible for harmonious interactions with coworkers and customers, including patients, medical office staff, vendors and the general public.
Upon employment, all employees are required to fully comply with Company's policies and procedures.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees in this position.
Minimum Education: Bachelor's Degree in Business, Human Resources, Instructional Design or related field.
Preferred Education: Bachelor's Degree in Learning & Development, Communications or related field
Minimum Experience: 2 years in corporate training or onboarding
Preferred Experience: 3-5 years' corporate Learning and Development
Special Skills: Proficient in Microsoft suite of products including Outlook, Word and Excel. Strong critical thinking and problem solving skills. Must possess a strong sense of urgency and attention to detail. Excellent written and verbal communication skills. Proven ability to work independently at times and within a team. Ability to adapt to change. Demonstrated ability to prioritize multiple tasks to meet deadlines. Demonstrated ability to interact in a collaborative manner with other departments and teams.
Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.