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Wells Fargo Total Rewards Product Manager - Business Support Manager 5 in Chandler, Arizona

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Human Resources at Wells Fargo is a centralized function that is aligned with and supports the company, lines of business, and functions. The HR organization is responsible for building and implementing strategies, programs, and infrastructure to identify, develop, and retain top talent for the company.

To achieve these goals, the organization supports a range of areas, including the employee experience, consulting, operations/systems/technology, learning, talent planning and development, employee relations, total rewards, and people analytics.

Who we are and what we do at Wells Fargo, individually and as an HR organization, carries tremendous responsibility: HR has a critical role in supporting employees, advancing our company's culture work, supporting its transformation, and shaping our organization's success.

Our work each day advances us toward our desired Future State: A focused, flexible, and fast HR organization delivering employee-centric solutions in support of Wells Fargo's priorities.

This is an exciting opportunity to help lead Wells Fargo's Human Resources transformation to deliver a new experience to our team through process and technology. We are seeking a strategic leader who will have the responsibility over the Total Rewards product areas and will help mature the product model within HR. By working with their product teams, they will develop and communicate an overarching vision of a group of products to be fulfilled by their agile teams. This leader will work with both internal and external stakeholders to create customer-centric product roadmaps that encompass both run-state and future facing technology solutions.


  • Overall Total Rewards product management and accountability for change delivery solutions for new HR capabilities (Workday).

  • Accountable to manage product vision and roadmap across Total Rewards product grouping for both run-state and Workday implementation.

  • Lead product owners to ensure they define scope, prioritize backlog, establish goals, and provide direction for their scrum teams.

  • Works with leaders and key stakeholders to drive success against stated objectives, ensuring the team is building the right solutions for our end users – WF employees.

  • Ensures that processes/routines are maintained so that the product predictably delivers value, while working with their product owners to adjust planning in situations that may include financial, control, or process roadblocks. Inspects pre-release progress, recommends changes, and ensures timelines are met.

  • Management of team to ensure cross-functional dependencies are articulated, managed, and addressed by all constituents. Works with product owners to develop/monitor key performance indicators, identifying improvement opportunities, and ensures all regulatory and policy compliance.

As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically, you will:

  • Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.

  • Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.


Required Qualifications

  • 8+ years of experience in one or a combination of the following: business support, project management, implementation, business operations or strategic planning

  • 4+ years of management experience

Desired Qualifications

  • Ability to motivate groups and to quickly gain the trust/confidence of executive leaders

  • Agile experience

Other Desired Qualifications

  • 4+ years of experience leading the development and execution of product roadmaps

  • Experience with Compensation and/or Benefits functional areas

  • Senior-level leadership experience: managing an organization consisting of cross-functional teams to both plan, execute and implement a variety of programs, services and initiatives that are significant in scope, complexity and risk (e.g. enterprise-wide)

  • Management of teams through transformational change, including transition plans, risk mitigation, and escalation/issue management

  • Relationship management: building strong business relationships with all levels across a large organization

  • Strategic planning experience that includes development of roadmaps that align to corporate strategies

  • Development and implementation of metrics and reporting

Job Expectations

  • Ability to travel up to 10% of the time

Street Address

MN-Minneapolis: 550 South 4th St - Minneapolis, MN

NC-Charlotte: 8740 Research Dr - Charlotte, NC


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


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Company: Wells Fargo

Req Number: 5568718-1

Updated: 2021-04-11 00:53:45.011 UTC

Location: Chandler,AZ