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Randstad Customer Care Representative in Chandler, Arizona

Customer Care Representative

job details:

  • location:Chandler, AZ

  • salary:$17.50 per hour

  • date posted:Friday, June 11, 2021

  • experience:Entry Level

  • job type:Temp to Perm

  • reference:AB_3668318

job description

Customer Care Representative

Are you looking for the next steps in your banking career? Take that first one by applying to be a Customer Care Representative. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience working in a call center where quality Customer Service is a priority.

Responsibilities

  • Taking about roughly 70 calls a day

  • Employees will assist customers who get a flyer with a credit card offer and call into the department

  • Employee answers inbound calls (no outbound calls) and key in the application information for the customer on the line. It is very important that these individuals make this experience very personal (Example: talking with a smile, please, thank you, carry themselves well, etc.)

  • Employees will be utilizing 5 different internal systems

  • Responsible for responding to inquiries and complaints on more complex products/services and/or from premier customers

The essential functions of this role include:

  • working weekends

Skills

  • Telephone Etiquette

  • Basic Computer Skills

  • Customer Relations

  • Follow-up

Education

  • High School

Qualifications

  • Years of experience: 1 year

  • Experience level:Entry Level

Shift: First

Working hours: 7 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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