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First Credit Union Collector in Chandler, Arizona

Job Purpose:Obtains credit card payments by notifying customers of delinquent status; developing solutions to obtain payments; documenting actions.Duties: * Plans collections by receiving and analyzing delinquency reports; determining appropriate action. * Notifies customers of delinquent status by verifying status; sending notification. * Collects accounts by discussing situation with customer; obtaining payment; developing a solution. * Maintains account payments by monitoring payments; following-up to obtain payments. * Refers accounts for legal action by forwarding account status and information. * Documents collection actions by completing forms, reports, logs, and records. * Avoids legal challenges by complying with regulatory requirements. * Provides management control information by recording and summarizing collection data and trends. * Updates job knowledge by participating in educational opportunities. * Accomplishes bank mission by completing related results as needed.Skills/Qualifications:Organization, Financial Software, Financial Skills, Phone Skills, Informing Others, Resolving Conflict, Customer Focus, General Math Skills, Reporting Skills, Attention to Detail, Documentation Skills