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CVS Health Supervisor - Business Project Management in Arizona

Job Description

This is a full time telework position. Candidates may reside in any state (US). The Supervisor of Business Project Mgmt., is accountable for and manages the development, implementation and ongoing maintenance of project(s). This position will oversee the encounter resolutions staff including but not limited to: national oversight and standardization with plan specific execution; focus on QNXT configuration rules that may vary by state; ensuring implementation and accuracy of regulatory data files, responds to front end edits and business rules that may vary by state; and respond to system change requests, validation and audit controls. Project scope typically impacts one of the following: process, system, function, and/or product. Some travel may be required, less than 10%. Fundamental components:-• Provides input on business plan to achieve business goals. -• Proactively leads assigned project by creating project timeline, identifying key milestones and additional resources needed to successfully complete the work. -• Assists with the management of internal relationships, processes and performance drives (in some cases relationships may be external). -• Negotiates to obtain additional resources (may be cross functional/segment). -• Responsible for the budget and/or financial implications of the project. -• Identifies issues that may stall project and works with manager to address them. -• Tracks progress and communicates project status on a regular basis to all impacted parties. -• Builds communication plan for implementation to ensure all impacted parties (upstream/downstream) are informed of next steps for completion. -• Acts as an advocate for change may require influencing others to see the value in project. -• Group facilitation/presentation influencing various internal (these may be cross-functional/segment) may also include external parties. -• May coach or mentor others by providing work direction. -• May solicit and evaluate internal and external customer feedback to enhance continuous quality improvement. -• May identify gaps and recommend enhancements related to new and/or existing products, services and workflows based on broad view of the organization. -• Develops recommendations based on complex data and root cause analysis. -• May serve as a Subject Matter Expert.

Required Qualifications

-• Proven track record of managing projects and meeting project milestones/dates -• 3-5 years’ relevant work experience-• Demonstrated proficiency with personal computer, keyboard navigation and MS Office Suite applications

Preferred Qualifications

-• Ability to communicate effectively with all levels of management-• Ability to work collaboratively within work teams-• Excellent verbal and written communication skills-• Strong organization and time management skills-• Supervisory and leadership skills.


Bachelor's degree or equivalent work experience

Business Overview

At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.