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AAA Northern California, Nevada & Utah Mobile Security Officer in A3 Smart Home - Tempe, Arizona

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

AAA recently acquired SafeGuard, the 11th largest smart home security company in the United States, with the vision to become the most trusted brand in this industry. Safeguard, has been Protecting Arizona families and businesses for over 50 years; we are Arizona's largest locally-operated security provider. With an A+ Better Business Bureau Ranking, we prove every day that we love being there for and helping our customers. We work hard to create an environment where you can thrive and use your skills and talents to help us deliver legendary Customer Service. You’ll help positively impact every homeowner and the communities that we serve, too.

A3 Smart Home is looking for Mobile Patrol Officers to join our team! We have multiple shift positions open with opportunities for overtime!

Mobile Patrol Officer cover the following areas:

  • the 51 to the Beeline Highway

  • Desert Mountain in North Scottsdale to Ahwatukee Foothills

The Mobile Patrol Officer reports directly to Patrol Division Supervisor. The Mobile Patrol Officer is to provide patrol services in a professional and proficient manner at all times to all customers and those residents that live in communities

WHY WORK FOR US?

  • Benefits – Medical, Dental, Vision, wellness program and more!

  • 401k Matching

  • Paid Time Off – Ten hours per month, nine holidays annually

  • Collaborative Environment – AAA Smart Home will value your contribution to providing exceptional service to our members

REQUIRED DUTIES

  • Alarm Verification - promptly respond to alarms in your designated area prompted by our onsite monitoring facility

  • Vacation Service - check homes and provide pre-authorized requested service for a period when the client is away from home

  • Patrol Accounts - check accounts daily/nightly as contracted with customers

  • Maintain regular records and effectively communicate with dispatch, customers, etc.

  • Safe and courteous operation of the designated patrol vehicle observing all state and municipal traffic laws; all traffic rules specified by the bylaws of the any community which you may enter; and all traffic and vehicle operation rules of Safeguard Security & Communications, Inc.;

  • Proper maintenance of the designated patrol vehicle, e.g. routine, scheduled, preventive or corrective maintenance, vacuuming, car washes, etc.

  • Responding to burglar alarms at businesses and residences while following all prescribed procedures and instructions

  • Completion of daily assigned tasks, e.g. red-tag checks, interior checks, initial interior checks, spot checks, courtesy patrols, etc.

  • Completion, without exception, of unique duties as assigned for your designated beat and shift

  • Keeping the Patrol Division Supervisor informed of all problems, unique situations, etc. that occur on your shift

  • Entering all pertinent and necessary information into Silvertrac

  • Operation of KNOX KeySecure Boxes

  • Proper preparation of Incident reports to include content, numbering and logging

  • Proper use, completion and submission of all forms associated with patrol activities and/or duties

  • Assisting the Patrol Division Supervisors and/or Patrol Division Operations Supervisor with coverage of open shifts within the Division

QUALIFICATIONS

  • Must be at least 21 years old

  • Must obtain a valid and current Arizona Security Card Certification (Guard Card)

  • Ability to communicate clearly and effectively in English (both written and oral)

  • Must have a phone (home or cell)

  • Must have a friendly demeanor and great customer service skills

Working Environment/Physical Requirements:

  • Acceptable eyesight to include the ability to drive during day, twilight or darkness even with inclement weather

  • Ability to work or drive 12 or more hours as necessary

  • Ability to stoop, bend or lean several times during a scheduled work shift;

  • Ability to drive for two (2) or more hours uninterrupted

  • Ability to enter/exit the patrol vehicle safely numerous times during a scheduled work shift

  • Ability to stand for two (2) or more hours uninterrupted

  • Ability to safely lift and carry 50 pounds for up to 25 feet

  • Safely lift and carry twenty (20) pounds for one hundred (100) feet on sloped terrain with various surfaces while maintaining balance and footing

  • Safely walk on various terrain and surfaces while maintaining balance and footing

  • Safely scale or climb over a three (3) foot wall

  • Safely carry, utilize and perform simple tasks requiring a four (4) foot ladder

  • Ability to hold or otherwise carry a flashlight, Knox key/key, Entry Slip book, radio/phone, pager, etc., while walking on various surfaces;

  • Ability to lock/unlock doors or gates as necessary

#SAFE

Innovation. It’s what motivates and drives our 4,200 Team Members as the key to enhance Member value, employee satisfaction, and our future success. We have a 117-year history of service, creating Members for life. We generate $4 Billion in annual sales and serve nearly 6 million Members across 7 states. A3 is our Innovation Lab, where we have launched GIG Car Share, GoMentum Station, AAA CarConnect, AAA House Manager, and the first Autonomous Shuttle. If innovation and purpose are what you’re looking for, journey forward with us.

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